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Legal name

株式会社BAKENEKO

Address

3-17-35 Tagara, Nerima-ku, Tokyo 〒179-0073

Phone number

090-2222-1126
Hours 10:00 - 18:00 (excluding weekends and holidays)

Email Address

Head of Operations

Tomomi Collins

Additional fees

Exchanges & returns policy

shipping costs:  Calculated in check out

All sales are final. We do not accept returns or exchanges once an order has been placed.
If you receive a defective or damaged item, please contact us within 7 days of delivery and we will arrange for a replacement or refund depending on the circumstances. 

Delivery times

Orders will be processed within 5-7  business days.

Accepted payment methods

Credit cards or via local bank transfer

Payment period

Credit card payments are processed immediately, while local bank transfers must be sent within a day of the date of order.

Price

Amounts listed on each product page

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