Commercial Disclosure
Legal Name
株式会社BAKENEKO
Address
〒179-0073
東京都練馬区田柄3丁目17番35号種音B棟06
※詳細はご請求があった場合、遅滞なく開示いたします。
Phone Number
※電話番号はご請求があった場合、遅滞なく開示いたします。
営業時間：平日 10:00〜18:00（土日祝除く）
Email Address
Head of Operations
コリンズ 倫己
Additional Fees
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Shipping fees vary depending on destination and will be calculated at checkout.
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International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
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Any applicable payment processing fees will be displayed at checkout if applicable.
Exchanges & Returns Policy
＜Returns and exchanges requested by customers＞
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Orders may be cancelled before shipment.
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Due to the limited and collectible nature of our products, we generally do not accept returns or exchanges after shipment unless otherwise stated.
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If you have any concerns, please contact us prior to purchase.
＜Returns and exchanges for defective items＞
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If your item arrives damaged or defective, please contact us within 7 days of delivery.
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We will arrange a replacement or refund at no additional cost.
Delivery Times
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Orders are typically processed within 3–7 business days.
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Domestic deliveries usually arrive within 2–5 days after shipment.
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International shipping times vary depending on destination and customs processing.
Accepted Payment Methods
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Credit cards (via Stripe)
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PayPal
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Other payment methods may be available depending on region
Payment Period
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Credit card payments are processed immediately upon purchase.
Price
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All prices are listed on each product page and include applicable taxes unless otherwise stated.